jagnani73P.03
[the record]STATUS: NTU SINGAPORE — AUG 2026

Flux

FLUENCE PRIZE · ETHGLOBAL NEW DELHI
Web3-native AI support — agents with on-chain awareness that read explorers, diagnose failed transactions, and answer from live state
fig. 1 — a refund request, verified against the transactionflux · on-chain aware
01THE PROBLEMweb2 support can't read a chain

Support tools built for web2 don't understand transaction failures, wallet states, or protocol interactions — exactly the questions crypto users actually have.

Flux lets any crypto project deploy intelligent support agents with on-chain awareness: they read block explorers, diagnose failed transactions, and execute pre-authorized on-chain actions — all while keeping verifiable, immutable chat logs. Built at ETHGlobal New Delhi 2025, it won Best Use of Fluence Virtual Servers.

02THE ARCHITECTUREthree services · uAgents + ENS + Fluence

Three services: a Python uAgent agents service (ASI framework), a Node/TypeScript API for business logic, and a Next.js frontend serving both the admin dashboard and the embeddable widget. ENS gives each agent a verifiable identity; Fluence supplies decentralized compute so the support layer is never a central point of failure.

01

INDEX

knowledge base via PDF + URL ingestion

Node API

02

QUERY

a user asks through the widget

Next.js widget

03

GROUND

pull live on-chain context at query time

uAgents · ENS

04

RESPOND

synthesize, with verifiable logs

Fluence

STACK — Python 3.12 · uAgents (ASI) · Node · Next.js · TailwindCSS · ENS · Fluence
03THE HARD PARTlive chain data at query time

The hardest challenge was coordinating the uAgent framework with live blockchain data fetched at query time — pulling token balances, transaction status, and contract state and fusing them with indexed docs, without hallucinating protocol specifics:

01

query-time context

balances, tx status, contract state, fetched on demand

02

doc + chain fusion

indexed knowledge synthesized with live data

03

no hallucinated specifics

grounded answers, not plausible guesses

04

verifiable identity

ENS-named agents, immutable chat logs

04IN THE WILDplates 01–05 · the support platform