jagnani73P.03
[the record]STATUS: NTU SINGAPORE - AUG 2026

Flux

FLUENCE PRIZE · ETHGLOBAL NEW DELHI
Web3-native AI support: agents with on-chain awareness that read explorers, diagnose failed transactions, and answer from live state
fig. 1: a refund request, verified against the transactionflux · on-chain aware
01THE PROBLEMweb2 support can't read a chain

Support tools built for web2 don't understand transaction failures, wallet states, or protocol interactions, exactly the questions crypto users actually have.

Flux lets any crypto project deploy intelligent support agents with on-chain awareness: they read block explorers, diagnose failed transactions, and execute pre-authorized on-chain actions, all while keeping verifiable, immutable chat logs. Built at ETHGlobal New Delhi 2025, it won Best Use of Fluence Virtual Servers.

02THE ARCHITECTUREthree services · uAgents + ENS + Fluence

Three services: a Python uAgent agents service (ASI framework), a Node/TypeScript API for business logic, and a Next.js frontend serving both the admin dashboard and the embeddable widget. ENS gives each agent a verifiable identity; Fluence supplies decentralized compute so the support layer is never a central point of failure.

01

INDEX

knowledge base via PDF + URL ingestion

Node API

02

QUERY

a user asks through the widget

Next.js widget

03

GROUND

pull live on-chain context at query time

uAgents · ENS

04

RESPOND

synthesize, with verifiable logs

Fluence

STACK: Python 3.12 · uAgents (ASI) · Node · Next.js · TailwindCSS · ENS · Fluence
03THE HARD PARTlive chain data at query time

The hardest challenge was coordinating the uAgent framework with live blockchain data fetched at query time, pulling token balances, transaction status, and contract state and fusing them with indexed docs, without hallucinating protocol specifics:

01

query-time context

balances, tx status, contract state, fetched on demand

02

doc + chain fusion

indexed knowledge synthesized with live data

03

no hallucinated specifics

grounded answers, not plausible guesses

04

verifiable identity

ENS-named agents, immutable chat logs

04IN THE WILDplates 01–05 · the support platform